Shipping Policy

We plan to ship to over 100 countries worldwide. Ampow.com ship items from the United States, Canada, Europe Warehouse. Some restrictions apply based on destination and shipping methods.

Shipping charges are displayed at the time of checkout. Ampow.com selects and may change default shipping carriers at any time with or without notice.

Free-Shipping Terms

Ampow is free shipping to USA/Canada on order over US$49, and ship freely to Germany by our EU-2 warehouse.

Special Notice:

The EU-1 and EU-2 Warehouse stand for different EU warehouse ,there may be some difference of shipping fee. Different countries have different standards of fee.

US Warehouse(5-7 Business Delivery Days)only ship to US:

Notice:there have some places don't support to shipping:Alaska,Hawaii, Puerto Rico,U.S. Virgin Islands,Armed Forces Americas,Armed Forces Europe,Armed Forces Pacific,Northern Mariana Islands,Marshall Islands.

Shipping Weight	Shipping Fee
Order over $49	$0.00
0-0.3kg	$3.96
0.31-0.45kg	$4.87
0.46-0.9kg	$7.44
0.91-1.35kg	$9.06
1.36-1.8kg	$10.67
1.81-2.25kg	$12.24

CA Warehouse(5-7 Business Delivery Days) only ship to Canada:

Shipping Weight	Shipping Fee
Order over $49	CA$0.00
0-0.5kg	CA$8.46
0.51-1kg	CA$11.76

EU-1 Warehouse(3-7 Business Delivery Days):

Standard Shipping to these countries:

Austria, Belgium, Bulgaria, Czech Republic, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom,Germany.

Shipping Weight	Shipping Fee
0-0.5kg	10.20€
0.51-1kg	13.60€
1.01-1.5kg	17.00€
1.51-2kg	20.40€
2.01-3kg	23.80€
3.01-4kg	27.20€
4.01-5kg	30.60€

EU-2 Warehouse(5-7 Business Delivery Days):

DE DHL Shipping to these countries:

Bulgaria, Croatia, Ireland, Latvia, Malta, Portugal，Austria，Liechtenstein, Switzerland, Iceland, Norway，Ukraine，Luxembourg，Greece，Estonia, Finland, Lithuania, Romania, Denmark，Belgium, Hungary, Netherlands, Slovenia,Czech Republic,Poland,Italy,France,United Kingdom,Spain.

You can check the corresponding country, weight and freight table：

To Country/Weight	0-0.5kg	0.51-1kg	1.01-1.5kg	1.51-2kg	2.01-2.5kg	2.51-3kg	3.01-3.5kg	3.51-4kg	4.01-4.5kg	4.51-5kg
Germany	0.00€	0.00€	0.00€	0.00€	0.00€	0.00€	0.00€	0.00€	0.00€	0.00€
Austria	8.96€	8.96€	8.96€	8.96€	8.96€	8.96€	8.96€	8.96€	8.96€	8.96€
Czech Republic	9.44€	9.44€	9.44€	9.44€	9.44€	9.44€	9.44€	9.44€	9.44€	9.44€
Poland	10.33€	10.33€	10.33€	10.33€	10.33€	10.33€	10.33€	10.33€	10.33€	10.33€
Italy	13.90€	13.90€	13.90€	13.90€	13.90€	13.90€	13.90€	13.90€	13.90€	13.90€
France	14.78€	14.78€	14.78€	14.78€	14.78€	14.78€	14.78€	14.78€	14.78€	14.78€
United Kingdom	16.87€	16.87€	16.87€	16.87€	16.87€	16.87€	16.87€	16.87€	16.87€	16.87€
Spain	17.71€	17.71€	17.71€	17.71€	17.71€	17.71€	17.71€	17.71€	17.71€	17.71€
Ukraine	15.25€	16.85€	18.44€	20.03€	21.63€	23.22€	24.81€	26.41€	28€	29.59€
Luxembourg	9.97€	10.91€	11.85€	12.78€	13.72€	14.66€	15.59€	16.53€	17.47€	18.41€
Greece	10.92€	12€	13.08€	14.15€	15.23€	16.31€	17.38€	18.46€	19.53€	20.61€
Sweden, Slovakia	11.64€	12.69€	13.74	14.78€	15.83€	16.88€	17.92€	18.97€	20.03€	21.07€
Bulgaria, Croatia, Ireland, Latvia, Malta, Portugal	11.81€	12.92€	14.03€	15.13€	16.23€	17.34€	18.44€	19.55€	20.65€	21.75€
Liechtenstein, Switzerland, Iceland, Norway	12.93€	14.39€	15.85€	17.3€	18.75€	20.21€	21.66€	23.12€	24.57€	26.03€
Estonia, Finland, Lithuania, Romania, Denmark	9.17€	10.19€	11.21€	12.24€	13.26€	14.29€	15.31€	16.33€	17.36€	18.38€
Belgium, Hungary, Netherlands, Slovenia	7.95€	8.89€	9.83€	10.76€	11.7€	12.64€	13.58€	14.52€	15.45€	16.39€

Shipment Tracking Updation

We ship your order by E-mate FBA or the third-party authorized channel providers for delivery, the tracking number will generally be updated within 1-3 days after the order is placed, so just be patient to check ,Due to some special circumstances, the logistics time limit may also be delayed.

Please be sure to reconcile the number of boxes shipped with the number of boxes received.For E-mate FBA parcels, on occasion carriers may deliver boxes separately, so if you have not received all the order goods, you can directly contact us for verification.

There have several methods to track your parcels or feel free to contact us.

http://www.swiship.de/track

https://www.17track.net/en

https://webtrack.dhlglobalmail.com/

E-mate and/or the carrier reserve the right to request a signature for proof of delivery. We cannot demand a shipment carrier to leave a package.

Damaged Shipments

Please do not accept boxes with exterior damage. If the box has been delivered without your signature, contact the carrier before opening the package. The carrier will need to inspect the box and verify any damage before refund or replacement can occur. You’d better to take some picture to show us ,so that we can confirm the specific details more directly.

Notice:

We process orders normally on weekdays. We hope that you can understand that orders may not be processed in time on weekends.

You can also take your time to contact us via:info@ampow.com

Random Products

Damaged Shipments

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