English
French
German
Italian
Russian
Spanish
Ovonic Shipping Policy
About Ampow Shipping
We plan to ship to over 100 countries worldwide. Ampow.com ship items from the United States, Europe. Some restrictions apply based on destination and shipping methods.
Shipping charges are displayed at the time of checkout. Ampow.com selects and may change default shipping carriers at any time with or without notice.
Shipping Terms:
USA free shipping over $69 / DE Flat $3 Shipping/ Other regions are charged according to the logistics provider within the affordability.
| COUNTRIES / REGIONS | METHOD | ORDER VAVUE | COST |
| United States | UPS/USPS Shipping 2-5 Business Days | Under $69 | Shipping fee based on weight |
| UPS/USPS Free Shipping 2-5 Business Days | Over $69 | Free* | |
| Germany | DE DHL Shipping 1-3 Bussiness Days | All orders | $3 Flat Rate |
| Pan-European Countries besides Germany | DHL/DPD/GLS 2-5 Bussiness Days | All orders | Shipping fee based on weight |
| United Kingdom | DHL 3-7 Bussiness Days | All orders | Shipping fee based on weight |
Special Notice:
1.The Default EU Warehouse including two EU warehouse ,so the order from EU warehouse maybe divided into two parcels.
2. There are multiple warehouses for delivery in the United States, and your order may be split into multiple packages for delivery! If you have not received all the packages within the deadline, please contact our customer service!
3.While most packages are delivered within in shipping time showing on our store(pls note it is business days). But in some instances, delays may have been experienced due to events beyond our control (such as weather or processing time in customs). Delivery times are not guaranteed.
4. After you place an order, we will process your order within 1 working day (don't include the weekend). However, during holidays or unexpected surges in order volume, it may take longer for us to send your order.
Shipping warehouse
US Warehouse(2-5 Business Delivery Days)only ship to US:
Notice:there have some places don't support to shipping:Alaska,Hawaii, Puerto Rico,U.S. Virgin Islands,Armed Forces Americas,Armed Forces Europe,Armed Forces Pacific,Northern Mariana Islands,Marshall Islands.
|
Shipping Weight |
Shipping Fee |
|
Order over $69 |
$0.00 |
|
0-0.3kg |
$3.96 |
|
0.31-0.45kg |
$4.87 |
|
0.46-0.9kg |
$7.44 |
|
0.91-1.35kg |
$9.06 |
|
1.36-1.8kg |
$10.67 |
|
1.81-2.25kg |
$12.24 |
Default EU Warehouse (2-5 Business Delivery Days):
1) DE DHL Shipping to these countries:
Germany,Norway,Ireland,France,Denmark,Luxembourg,Hungary,Austria,Poland,Belgium,Netherland,Sweden, United Kingdom.
2) DE GLS or DPD Shipping Countries
Bulgaria,Romania,Greece,Spain,Portugal,Italy, Slovakia,Czech,Lithuania,Finland,Croatia,Estonia,Latvia.
Shipment Tracking Updation
There have several methods to track your parcels or feel free to contact us.
USA:
https://www.17track.net/en
https://www.usps.com/
https://www.aftership.com/brands/amazon.com
https://www.ups.com/
http://express.4px.com/
EU:
https://www.dpd.com/de
https://www.dhl.de/
https://www.gls-pakete.de/
https://www.ups.com/de/en/Home.page
https://www.dpd.com/de
E-mate and/or the carrier reserve the right to request a signature for proof of delivery. We cannot demand a shipment carrier to leave a package.
Damaged Shipments
Please do not accept boxes with exterior damage. If the box has been delivered without your signature, contact the carrier before opening the package. The carrier will need to inspect the box and verify any damage before refund or replacement can occur. You’d better to take some picture to show us ,so that we can confirm the specific details more directly.
Notice:
We process orders normally on weekdays. We hope that you can understand that orders may not be processed in time on weekends.
You can also take your time to contact us via:info@ampow.com
